Defend Accelerator: Detect and Prevent
Detect
Overview:
Deploy a foundational Elastic Defend solution providing endpoint protection and visibility for threat prevention, detection, and investigation on endpoints.
Scope:
- Conduct discovery, finalize up to five in-scope endpoint/server policy types, define high-level data fields/event types for monitoring, develop an Elastic Agent deployment strategy and baseline policy structure, and select initial prebuilt Elastic Defend detection rules.
- Create a base agent policy in Fleet (to be cloned for each policy type), review core Elastic Security App and RBAC configuration, and finalize the list of detection rules to be activated.
- Configure and onboard agents for all five Elastic Defend policy types, activate preselected detection rules in Kibana, and perform tuning, event filtering, and advanced rule/exception management.
- Conduct a knowledge transfer workshop, provide documentation, and transfer engagement assets to the customer.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the level-of-effort (LOE) and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 12
Prevent
Overview:
Deploy a foundational Elastic Defend solution providing endpoint protection and visibility for threat prevention, detection, and investigation on endpoints.
Scope:
- Conduct discovery, finalize up to five in-scope endpoint/server policy types, define high-level data fields/event types for monitoring, develop an Elastic Agent deployment strategy and baseline policy structure, and select initial prebuilt Elastic Defend detection rules.
- Create a base agent policy in Fleet (to be cloned for each policy type), review core Elastic Security App and RBAC configuration, and finalize the list of detection rules to be activated.
- Sequentially configure and onboard agents for all five Elastic Defend policy types, activate and tune detection rules for each, conduct global rule tuning, manage exceptions and trusted applications, and configure/test automated response actions.
- Conduct a knowledge transfer workshop, provide documentation, and transfer engagement assets to the customer.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 18
*Customer acknowledges that the Engagement Times are not guaranteed delivery dates but estimated timelines and are subject to change as the parties further define business requirements. The Services are dependent on the Customer’s fulfillment of its designated responsibilities, which include providing all necessary resources, access, and personnel in a timely manner. Any delays or changes to the Scope may result in additional costs. Elastic’s obligation is limited to performing the tasks as described in the 'Scope' section for the purchased Service. These Services do not guarantee specific business outcomes. Any work requested outside of the defined scope requires a mutually executed Order Form.