Document Search: Basic, Standard, and Advanced
Basic
Overview:
Deploy a foundational Elastic document search solution and configure monitoring capabilities across your environment.
Scope:
- Conduct a technical discovery session to understand business search requirements and environment.
- Finalize one in-scope dataset and define up to five sample queries for initial search experience validation.
- Develop and implement a foundational search deployment strategy using best practices.
- Configure basic RBAC to ensure secure access to search data.
- Deliver a comprehensive final report summarizing deployment, configuration, and recommendations.
- Conduct a knowledge transfer session and provide all relevant documentation and engagement assets.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the level-of-effort (LOE) and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 18
Standard
Overview:
Deploy a foundational Elastic document search solution and configure monitoring capabilities across your environment.
Scope:
- Conduct a technical discovery session to capture detailed search requirements and environment specifics.
- Finalize one in-scope dataset and define up to five sample queries for advanced search experience validation.
- Develop and implement a robust search deployment strategy, including advanced search features.
- Configure both basic and advanced RBAC (including document-level and complex access controls).
- Evaluate and optimize query latency to ensure high-performance search experiences.
- Deliver a comprehensive final report with deployment details, optimizations, and recommendations.
- Conduct a knowledge transfer workshop and provide all documentation and engagement assets.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 23
Advanced
Overview:
Deploy a foundational Elastic document search solution and configure monitoring capabilities across your environment.
Scope:
- Conduct an in-depth technical discovery to assess customer environment, infrastructure, and search objectives.
- Finalize one in-scope dataset and define up to five sample queries for comprehensive search validation.
- Develop and implement a comprehensive search deployment strategy, including advanced search features and infrastructure provisioning.
- Configure both basic and advanced RBAC (document-level and complex access controls).
- Evaluate and optimize query latency for peak search performance.
- Provision and validate infrastructure to support self-managed deployment.
- Deliver a comprehensive final report, including infrastructure validation, search optimizations, and recommendations.
- Conduct a thorough knowledge transfer session and hand over all documentation and engagement assets.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 30
*Customer acknowledges that the Engagement Times are not guaranteed delivery dates but estimated timelines and are subject to change as the parties further define business requirements. The Services are dependent on the Customer’s fulfillment of its designated responsibilities, which include providing all necessary resources, access, and personnel in a timely manner. Any delays or changes to the Scope may result in additional costs. Elastic’s obligation is limited to performing the tasks as described in the 'Scope' section for the purchased Service. These Services do not guarantee specific business outcomes. Any work requested outside of the defined scope requires a mutually executed Order Form.