Logging Accelerator: Basic, Standard, and Advanced

Overview:

Deploy a foundational Elastic logging solution and configure monitoring capabilities across your environment.

Scope:

• Conduct a technical discovery session to understand customer requirements and environment.
• Finalize up to two in-scope log data sources and define key data fields for monitoring.
• Develop a data ingestion strategy and configure initial data pipelines.
• Create and configure up to two alerting rules or SLOs tailored to customer needs.
• Build one custom Lens visualization to provide actionable insights.
• Review and implement core security design and RBAC role creation.
• Deliver a comprehensive final report summarizing the deployment.
• Conduct a knowledge transfer session and provide all relevant documentation and engagement assets.

Engagement times:*

• Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
• The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).

Engagement structure:

• All engagements will be conducted over contiguous weeks.
• Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the level-of-effort (LOE) and/or cost.
• Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).

Customer responsibilities:

• Provide all necessary resources, access, and personnel in a timely manner.
• Provide all requested prerequisite information and documentation prior to the project kick-off call.
• Confirm all onboarding and access requirements prior to purchasing services.
• Determine clear and concise requirements prior to engagement kick-off.

Total consulting days: 10

Overview:

Deploy a foundational Elastic logging solution and configure monitoring capabilities across your environment.

Scope:

• Conduct a technical discovery session to capture detailed requirements and environment specifics.
• Finalize up to five in-scope log data sources and define high-level data fields for monitoring.
• Develop a robust data ingestion strategy and configure data pipelines for all sources.
• Create and configure up to five alerting rules or SLOs to enable proactive monitoring.
• Build two custom Lens visualizations to uncover trends and system behaviors.
• Review and implement detailed security design and RBAC role creation.
• Deliver a comprehensive final report with deployment details and recommendations.
• Conduct a knowledge transfer workshop and provide all documentation and engagement assets.

Engagement times:*

Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.

The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).

Engagement structure:

• All engagements will be conducted over contiguous weeks.
• Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
• Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).

Customer responsibilities:

• Provide all necessary resources, access, and personnel in a timely manner.
• Provide all requested prerequisite information and documentation prior to the project kick-off call.
• Confirm all onboarding and access requirements prior to purchasing services.
• Determine clear and concise requirements prior to engagement kick-off.

Total consulting days: 15

Overview:

Deploy a foundational Elastic logging solution and configure monitoring capabilities across your environment.

Scope:

• Conduct an in-depth technical discovery to assess customer environment and objectives.
• Finalize up to five in-scope log data sources and define advanced data fields for monitoring.
• Develop and implement a comprehensive data ingestion strategy for self-managed deployments.
• Create and configure up to five alerting rules or SLOs for real-time issue resolution.
• Build two custom Lens visualizations for deep operational insights.
• Design and implement detailed security architecture and RBAC role creation.
• Deliver a comprehensive final report, including security design and operational recommendations.
• Conduct a thorough knowledge transfer session and hand over all documentation and engagement assets.

Engagement times:*

• Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
• The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).

Engagement structure:

• All engagements will be conducted over contiguous weeks.
• Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
• Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).

Customer responsibilities:

• Provide all necessary resources, access, and personnel in a timely manner.
• Provide all requested prerequisite information and documentation prior to the project kick-off call.
• Confirm all onboarding and access requirements prior to purchasing services.
• Determine clear and concise requirements prior to engagement kick-off.

Total consulting days: 25