SIEM Accelerator: Basic, Standard, and Advanced
Basic
Overview:
Deploy a foundational Elastic SIEM solution including configuration of data ingestion, dashboard setup, and detection rule implementation.
Scope:
- Conduct discovery, finalize up to two out-of-the-box integration data sources, define high-level data fields/use cases, and design a basic RBAC structure for up to two customer roles.
- Provision Elastic Cloud deployment, configure Fleet Server, set up SIEM and RBAC in Kibana, and finalize detection rule and dashboard design.
- Install Elastic Agent(s), configure and validate integrations for the first two data sources, tune and validate detection rules, and build/refine one overview security dashboard using live data and customer feedback.
- Conduct a knowledge transfer workshop, provide documentation, transfer engagement assets to the customer, and complete project wrap-up and sign-off.
Engagement times:*
- Typically, a project commences between six and eight weeks once services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the level-of-effort (LOE) and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 10
Standard
Overview:
Deploy a foundational Elastic SIEM solution including configuration of data ingestion, dashboard setup, and detection rule implementation.
Scope:
- Conduct discovery, finalize up to five out-of-the-box integration data sources, define high-level data fields/use cases, and design a basic RBAC structure for up to two customer roles.
- Provision Elastic Cloud deployment, configure Fleet Server, set up SIEM and RBAC in Kibana, and finalize detection rule and dashboard design.
- Install Elastic Agent(s), configure and validate integrations for the five selected data sources, tune and validate detection rules, and build/refine two overview security dashboards using live data and customer feedback.
- Conduct a knowledge transfer workshop, provide documentation, and transfer engagement assets.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 15
Advanced
Overview:
Deploy a foundational Elastic SIEM solution including configuration of data ingestion, dashboard setup, and detection rule implementation.
Scope:
- Conduct discovery, finalize up to five in-scope integration data sources, define high-level data fields/use cases, design a basic RBAC structure for up to two customer roles, architect the self-managed Elasticsearch deployment, and plan for cluster security and data ingestion.
- Provision and validate infrastructure, configure operating systems, generate and distribute TLS certificates, install and bootstrap Elasticsearch and Kibana, deploy Fleet Server, and configure SIEM and RBAC.
- Install Elastic Agent(s), configure and validate integrations for the five selected data sources, tune and validate detection rules, and build/refine two overview security dashboards using live data and customer feedback.
- Conduct a knowledge transfer workshop, provide documentation, transfer engagement assets to the customer, and complete project wrap-up and sign-off.
Engagement times:*
- Typically, a project commences between six and eight weeks after services are purchased and lasts between one and five weeks.
- The project will be delivered by an Elastic Consultant (or a certified partner resource with Elastic oversight).
Engagement structure:
- All engagements will be conducted over contiguous weeks.
- Breaks in the engagement may result in reassignment of the Elastic Consultant and require additional lead time prior to resuming. They can also impact the LOE and/or cost.
- Changes or additions to scope may impact LOE and/or cost; changes will require a mutually executed Order Form (change order).
Customer responsibilities:
- Provide all necessary resources, access, and personnel in a timely manner.
- Provide all requested prerequisite information and documentation prior to the project kick-off call.
- Confirm all onboarding and access requirements prior to purchasing services.
- Determine clear and concise requirements prior to engagement kick-off.
Total consulting days: 25
*Customer acknowledges that the Engagement Times are not guaranteed delivery dates but estimated timelines and are subject to change as the parties further define business requirements. The Services are dependent on the Customer’s fulfillment of its designated responsibilities, which include providing all necessary resources, access, and personnel in a timely manner. Any delays or changes to the Scope may result in additional costs. Elastic’s obligation is limited to performing the tasks as described in the 'Scope' section for the purchased Service. These Services do not guarantee specific business outcomes. Any work requested outside of the defined scope requires a mutually executed Order Form.