This award recognizes the innovation from Elastic’s technology team, our ability to embed AI within customer and agent workflows, and our product as a whole. Learn more about how we embed AI within customer and support experiences.

This series gives you an inside look at how we're using generative AI in Elastic customer support. Join us as we share our journey in real time!

We are excited to announce the launch of Elastic's Support Assistant. This blog takes you through a tour of our latest generative AI tool and some common scenarios where it can help with your own use of Elastic technology.